We're proud to earn honors in small business banking.
Based on a poll conducted with customers across the nation, M&T Bank has been recognized by Greenwich Associates with 10 Greenwich Excellence AwardsDIS-92-DIS – six national and four regional honors – for providing excellence in small business banking products and services.
Our National Awards
In the national categories for small business banking, M&T Bank received Greenwich Excellence Awards for:
- Branch Satisfaction
- Relationship Manager Performance
- Accuracy of Operations, Cash Management
- Product Capabilities, Cash Management
- Advice to Help My Business Grow
- Industry Expertise
Committed to Excellence
When we consistently achieve recognition from organizations like Greenwich Associates, where the results are based on feedback from small businesses and middle market companies, it reaffirms that we are serving our local businesses in a way that exceeds their banking needs and expectations.
“Understanding the needs of small business customers and helping them succeed has always been an important part of our mission. Our relationship managers are central to delivering on that mission, because they are out there listening to and assisting customers every day. It is also gratifying to us when a respected third party like Greenwich Associates captures our customers’ experiences and recognizes our efforts,” said M&T Senior Vice President, Head of Retail and Business Banking Neil Hosty.
The success of the bank’s relationship managers with customers was recognized with national Greenwich Excellence Awards in several categories, such as: Relationship Manager Performance; Industry Expertise; and Advice to Help My Business Grow.
About the Greenwich Excellence Awards
Greenwich Excellence Award winners were determined at a National level and in four geographic regions: Midwest, Northeast, South, and West. To qualify for consideration for the National awards, each winning bank had to have a minimum of 40 clients that responded to the survey. To qualify for Regional awards, each winning bank had to have a minimum of 30 clients responding in the region. Greenwich Excellence Award selection is based on Top Box ratings on Greenwich Associates 5-point evaluation scale. The banks selected must receive a statistically significant proportion of “Excellent” ratings relative to the overall mean (at a 95% confidence level.)