How We Protect Your Financial Information
Keeping your information private is our number one concern. Here are just some of the measures we've taken to protect your financial information:
Unique User Identification
M&T requires three separate pieces of identification to properly identify you during enrollment – User ID, password and image/personal phrase identification. Your User ID and password will be required to view your accounts or place a trade.
An image and personal phrase, chosen by you, will be displayed during the login process. The purpose of the image and phrase is to let you know that you are logging into a genuine website. You should not attempt to log in to the site if the image and phrase are not present or are different from what you have created.
You will be prompted to select and answer a set of questions that will be used in conjunction with your User ID and password. Anytime the website does not recognize the computer that you are using to log in, you will be prompted to answer one of your challenge questions for added security.
Encryption & Secure Browsers
To use M&T Web Trading, we require that you use a secure browser with 128-bit SSL encryption. Please see all Web Trading system requirements for additional information, including supported browsers and operating systems.
We will close your connection to M&T Web Trading after 20 minutes of inactivity.
Measures You Can Take
In addition to all the security measures we have put in place, we recommend that you take the following actions to further protect your information:
Always sign off.
Don't leave your computer during an M&T Web Trading session. Always sign off when you complete a session or leave your computer.
Choose a strong password.
Select a User ID and password that are difficult for others to guess, but easy for you to remember. We suggest that you avoid using family member names, local sports team names, birthdates, anniversaries, addresses or phone numbers.
Never share your password or user ID.
Do not share your User ID or password with anyone. An M&T employee will never need to know your password, and you should never give it to anyone claiming to represent M&T Securities, Inc. or M&T Bank.
Report any security concerns.
If you feel your password or User ID have been compromised, let us know immediately by calling 1-800-724-7788. Do not send us this information via email.